FAQ

Is PalCommand affiliated with Pocketpair? No. PalCommand ships zero game assets and is an independent tool for managing Palworld dedicated servers.

Is there a permanent Free plan? No. The account release offers an eligible card-required seven-day trial followed by the monthly or annual subscription shown at checkout. See Account, Trial & Subscription.

Does an ended trial or subscription stop my servers? No. PalCommand enters Safety Mode and never automatically stops or deletes a running server. You can still observe, save, gracefully stop, and create a verified manual backup; mutating management actions remain blocked until account access is restored.

Why did Restart say nothing happened? The server wasn’t running at the moment PalCommand acted on the restart. See Troubleshooting.

Does the Network tab’s connection check prove players can reach my server from the internet? No. It checks this machine only: that something is listening on the right ports, the firewall rule exists, and (if mapped) the UPnP lease is current. It never claims internet reachability.

What does “Agent offline” in the sidebar mean? The request PalCommand makes to list your servers failed. It isn’t a statement about any one server’s health.

Why is the crash log folder empty after I click “View crash log”? Palworld’s server doesn’t always leave a diagnostic trail behind a crash, especially on Windows. An empty folder is expected in that case, not a sign PalCommand missed something.

Can I install an older PalDefender release instead of the latest? Not through the version picker. PalCommand can only install the latest release with a downloadable asset. Use Install from zip… on the Mods tab if you need a specific archive.